Reputation Rx: How to Build (and Protect) Trust in a Post-Review World

What do your patients know about your brand before they even visit your website? Chances are, they’ve already read a Google review, skimmed a Reddit thread, or asked ChatGPT what people are saying about your hospital or brand. They might have seen an Instagram reel, a local news segment, or even a TikTok explainer about your specialty clinic before you’ve had a chance to shape that narrative.

Reputation Rx: How to Build (and Protect) Trust in a Post-Review World2025-11-18T16:21:06+00:00

Are Journalists Leaving X?

When Elon Musk acquired Twitter in 2022 and rebranded it as X, he promised a new era for the platform. One that would champion free speech, innovation and a broader vision as the “everything app.” Fast forward to 2025, and the story is different: millions of users are leaving, journalists and media outlets are abandoning ship, and X’s cultural relevance is under threat. What happened?

Are Journalists Leaving X?2025-11-18T16:22:01+00:00

Why News Releases Are Still Relevant in the Age of AI-Driven Media

You’ve probably heard about Google’s new AI mode on its search feature, announced this past Tuesday. This is Google’s attempt to outperform startup AI companies that might threaten their market dominance. To keep up, even Google must adapt.

Why News Releases Are Still Relevant in the Age of AI-Driven Media2025-11-18T16:23:27+00:00

How IoT Is Reshaping Marketing: What PR and Brand Pros Need to Know

I’ve always loved the intersection of tech and storytelling—and if you’ve worked in marketing or PR for any company remotely connected to IoT (Internet of Things), you know how fast things are evolving. For those less familiar, IoT refers to the network of connected devices that communicate data—think smart home tech, industrial sensors, wearables, even connected cars.

How IoT Is Reshaping Marketing: What PR and Brand Pros Need to Know2025-11-18T16:23:43+00:00

What Chili, Leggings & Tylenol Taught Me About Crisis Communication

Every now and then, I find myself missing the classroom. I’m someone who loves to learn—I’m constantly signing up for webinars, reading about new marketing trends, or diving into a good case study just for fun. (yes, really.) Recently, I found myself thinking about one of my favorite college courses at Ohio State: Crisis Communications.

What Chili, Leggings & Tylenol Taught Me About Crisis Communication2025-11-18T16:23:44+00:00

Why PR Metrics Should Go Beyond Impressions: How PR Impacts the Bottom Line

When evaluating PR success, impressions often take the spotlight. But let’s be honest—high numbers don’t always mean real impact or reaching the right target audience. It’s time to rethink how we measure PR’s true value.

Why PR Metrics Should Go Beyond Impressions: How PR Impacts the Bottom Line2025-11-18T16:23:57+00:00

A Light Case Study

If you’re in marketing, public relations, or at least an avid social media viewer, then you know about the Bud Light fiasco. But, in case you missed it: Bud Light partnered with transgender influencer Dylan Mulvaney Bud Light received backlash from right-wing conservatives, most notably on social media Anheuser-Busch lost $6 billion in market capitalization over the controversy Here is a deeper dive into the Bud Light issue.

A Light Case Study2025-11-18T16:24:30+00:00

6 Tips for Pitching Media in 2022

While the media landscape continues to shift, pitching remains a top means for communicating with journalists and securing quality results. Whether you are a seasoned PR professional or recently started your communications career, here's a refresher on how to successfully pitch media and secure coverage.

6 Tips for Pitching Media in 20222025-11-18T16:24:47+00:00
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