Parent category for all new misc. topics that don’t fit into a service or industry + old content.

Building A Better Brand One Personal Banker At A Time.

In one form or fashion, I have been a customer of KeyBank for at least 30 years (probably closer to 40, but who wants to admit that?), dating back to a warm and fuzzy institution known as Cleveland Trust. And while that relationship started out as a very personal and enjoyable association, the past 25 years have been cold, heartless and less than enjoyable.

Building A Better Brand One Personal Banker At A Time.2025-11-18T16:38:52+00:00

Outdoor Retailer: Guerrilla Marketing Success

I've attended Outdoor Retailer just about every 6 months for going on 5 years now. So I'm no stranger to the big product demonstrations, the volumes of beer-thirty parties and other booth traffic-driving strategies.  But sometimes, it's the little things that catch the eye...

Outdoor Retailer: Guerrilla Marketing Success2025-11-18T16:38:55+00:00

2015 Fall Internship

OVERVIEW Support account executives and managers on 2-3 key accounts, and provide support on agency marketing and new business initiatives as needed, with a focus on digital. Specific responsibilities include day-to-day implementation of approved client tactics, including but not limited to: research, publicity and media relations, social media, blogger relations, branding, literature development, direct marketing, event management, trade show marketing support and reporting.

2015 Fall Internship2025-11-18T16:38:59+00:00

Campaign Development: What Comes First, Media, Strategy or Creative?

I had a fleeting conversation yesterday with one of my favorite colleagues (and ex-employees) who is a skillful young media planner and buyer with a fairly big agency serving a lot of very nice clients. Out of curiosity I asked her what she found to be driving most of the client campaigns in her agency these days – the creative or the media.

Campaign Development: What Comes First, Media, Strategy or Creative?2025-11-18T16:38:57+00:00

Sound the Email Marketing Gong: This Is What NOT To Do!

When it comes to email marketing, there are certainly approaches you should avoid. The example below is a real email marketing campaign that highlights some worst practices. You’ll get the picture rather quickly, but here are a few hints: Do not pester your target audience, and humor isn’t always effective.

Sound the Email Marketing Gong: This Is What NOT To Do!2025-11-18T16:38:56+00:00

Media Relations: How to Succeed When All You Get Is Voicemail.

Pitching and media relations 10 years ago was much easier than today. Why? Because a decade ago editors, reporters and news producers used to answer their phones. Today, however, media professionals are plagued with smaller staffs and the need to report news faster.

Media Relations: How to Succeed When All You Get Is Voicemail.2025-11-18T16:39:01+00:00

Working with Millennials, Whatever That Means.

I actually love how people talk about Millennials as if it were a real thing. As if everyone between the ages of 15 and 35 fit into some neat, easy-to-manipulate grouping. Of course it has been that way forever. But it really all began (thanks to marketing) with the Baby Boomers and then Gen X and then Gen Y, which is now combined with Gen Z and called Millennials.

Working with Millennials, Whatever That Means.2025-11-18T16:39:05+00:00
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