Email Blooper

Sometimes the best way to learn from others is learning what not to do. I received the following email below in my inbox today.

This is exactly the type of emails you don’t want to receive as a consumer or send as a marketer. Here’s why:

1. I intentionally removed the sender’s name from the email because I didn’t want to call him out personally. However, the email said it was from “Gevalia Stainless Steel Bundle Pkg” and then it listed a person’s email address. The “FROM” line of a consumer email should always be the company, in this case “Gevalia Coffee” and should not list an individual’s name (unless your the Geico Gecko).

2. The subject line is not enticing at all. Plus, I’m not a coffee drinker. The only reason I opened this email is because I was curious as a consumer marketer.

3. The copy does not encourage me to click the link. It simply falls flat. Plus there is no visual in this email at all. Why not create an HTML email with the offer right there for me to see.

4. What is with that URL? The URL should be a link to the company “Gevalia Coffee”. Not a link that looks suspicious and I have no idea where it will lead me.

5. Who is “Gevalia Coffee”? There is no information in this email to tell me about the company and why I would want to buy their coffee.

6. “Write to us”? Huh… why would I want to write to you? Plus, how do I even know who I’m sending a letter to if you only provide a PO Box?

As you can clearly see, there are many issues with this email and it is highly likely it didn’t produce any positive results. You better believe I don’t want to be receiving email again from this company.  Did I mention I’m not a coffee drinker?!

Jennifer Manocchio


After starting her career with Edelman in Chicago, Jennifer joined Sweeney and quickly established herself as an exceptional industry innovator. In 2004, she opened Sweeney’s first full-service office outside of Cleveland and quickly rose through the ranks to become agency president. Jen leads by example and without fear. She has been critical to agency growth throughout the past decade and continues to lead the agency into the future.